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Received my box of dog food from Chewy. Of course I know its heavy at 30lbs and Fed-Ex is the worst delivery company in the United States.but when you know you just put a 30lb bag of dog food in a paper thin box, why would you only put to pieces of cheap tape from China that does not stick on the box? Are you practicing religion and praying the two pieces hold 30lbs of dog food in the box, knowing Fed-Ex will throw it?

User's recommendation: Be aware your box will arrive open and may or may not have items missing or product tampered with!

Preferred solution: Train your employees to actually care, look into a better delivery service, and maybe better packaging for heavier items!.

Chewy Pros: Fast delivery, Convenience and prompt delivery, On line shopping.

Chewy Cons: No resolution, Refused to correct their error, Wont make you happy like their motto, Refuse to take responsibility.

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Seline Axy

Maybe if the company treated itโ€™s employees better, we would care more. Today they really expect us to try and drive to work when our state has DECLARED A STATE OF EMERGENCY AND HAS TOLD US NOT TO DRIVE UNLESS ABSOLUTELY NECESSARY.

Iโ€™ve been at my warehouse for 7 months and it just keeps getting worse. There is no โ€œtrain your employees to care.โ€ Lol. The employees will do good work if they feel appreciated and cared for.

Iโ€™m only going to do bare minimum until they change. Iโ€™m just here to get a paycheck.

Nehemiah Seu
reply icon Replying to comment of Seline Axy

I am an employee of the Pharmacy in Louisville that decided my safety is not important as well.The governor of the state declared a state of emergency on 1/06/22 , yet i was expected to be there. Its a damn shame. I know How the HR upper management feels about the people that work for their costumers.

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